No compensation after B.C. man says WestJet failed to deliver luggage to London

A traveller who accused WestJet of failing to deliver his luggage during a weeks-long trip from Canada to the U.K. is not entitled to compensation, B.C.’s small claims tribunal has ruled. That’s because Keagan O’Donoghue missed a three-week deadline to file an official complaint in writing, as required under the Montreal Convention, an international treaty… Continue reading No compensation after B.C. man says WestJet failed to deliver luggage to London

Unbearably cute: A boy lost his teddy bear on a US flight – so the Southwest Airlines lost and found sent him a new one

istanbul airport lost and found

No, you’re crying. When young Grayson lost his favourite teddy bear on a recent Southwest flight to New Orleans in the US, his mother Chrissy Mulligan tried to locate it to no avail. But Southwest had another idea to save the day: Give him a new one! Mulligan reached out to Southwest on social media… Continue reading Unbearably cute: A boy lost his teddy bear on a US flight – so the Southwest Airlines lost and found sent him a new one

What happens to lost items at the airport

CINCINNATI, OH (FOX19) – With the hustle of holiday travel, reports of mishandled luggage and lost items at airports spike according to a NerdWallet study. In the month of December between 2008 and 2011, NerdWallet found items were lost at a 30 to 35 percent higher rate than the rest of the year. When it… Continue reading What happens to lost items at the airport