No compensation after B.C. man says WestJet failed to deliver luggage to London

A traveller who accused WestJet of failing to deliver his luggage during a weeks-long trip from Canada to the U.K. is not entitled to compensation, B.C.’s small claims tribunal has ruled. That’s because Keagan O’Donoghue missed a three-week deadline to file an official complaint in writing, as required under the Montreal Convention, an international treaty… Continue reading No compensation after B.C. man says WestJet failed to deliver luggage to London

Iguanas on a plane: WestJet flight grounded in Toronto after reptiles lost aboard the aircraft

TORONTO — A WestJet flight was grounded in Toronto after customs officers determined there were iguanas loose in the aircraft. WestJet spokesperson Lauren Stewart says a passenger on a flight from Cuba to Toronto was discovered to be carrying iguanas in his checked luggage. Westjet lost and found, Westjet lost property Stewart says the passenger… Continue reading Iguanas on a plane: WestJet flight grounded in Toronto after reptiles lost aboard the aircraft