Incheon Airport Lost and found

Lost something at Incheon Airport? File your lost report online. click here to report online

Incheon International Airport (IIA) (Korean: 인천국제공항) (IATA: ICN, ICAO: RKSI) (sometimes referred to as Seoul–Incheon International Airport) is the largest airport in South Korea, the primary airport serving the Seoul Capital Area, and one of the largest and busiest airports in the world. Since 2005, it has been rated the best airport worldwide by Airports Council International every year.[3] It is also rated as the world’s cleanest airport and the world’s best international transit airport by Skytrax.[4]

The airport has a golf course, spa,[5] private sleeping rooms, an ice skating rink, a casino, indoor gardens, video game center and a Museum of Korean Culture. Airport authorities claim that average departure and arrival takes 19 minutes and 12 minutes, respectively, as compared to worldwide average of 60 minutes and 45 minutes, respectively, ranking it among the fastest airports in the world for customs processing.[6] Its duty-free shopping mall has been rated the world’s best for three years in a row in 2013 by Business Traveller.[7] Incheon International Airport also claims that it has only a 0.0001% baggage mishandling rate

lost and found desk is located at Passenger Terminal (B1), West Side. Hour of operation is 7:00 a.m. to 10:00 p.m. daily . You also call lost & found on phone +82-32-741-3110/3114.


Property Country Date
Wallet South Korea Oct 14,2018
Pandora Earing South Korea May 31,2018
red framed reading glasses in Oriental pattern case South Korea Apr 22,2018
Apple ipad South Korea May 8,2017
Umbrella (Brown gift from Macao casino) South Korea Apr 14,2017
iPad 2 South Korea Dec 16,2016
iPad 2 South Korea Dec 16,2016
Wallet South Korea Dec 24,2016
i forget my hp laptop of blck clr in the aircraft. South Korea Feb 12,2016
iPad with keyboard South Korea Nov 26,2015

Frequently Asked Questions

All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

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How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.