Korean Air Lost and Found

Lost something in Korean Air? File your lost report online. click here to report online

The Korean Air Co., Ltd. (Korean: 주식회사 대한항공; Hanja: 株式會社大韓航空; RR: Jusikhoesa Daehan Hanggong), operating as Korean Air, is the largest airline and flag carrier of South Korea based on fleet size, international destinations and international flights. The airline’s global headquarters is located in Seoul, South Korea. The present-day Korean Air was established on March 1, 1969, after the Hanjin Group acquired government-owned Korean Air Lines, which had operated since June 1962. Even though Korean Air is owned by Hanjin Group, KAL is controled by majority of Hanjin KAL Corporation. The owner family of Hanjin Group is still the airline’s largest and controlling, shareholder; Cho, Won-Tae (Walter Cho), its current Chairman and CEO, is the third generation of the family to lead the airline. As of 5 June 2020, Hanjin KAL holds 29.27% of Korean Air shares.[4] Korean Air is a founding member of the one of the major airline alliance, SkyTeam.

Korean Air’s international passenger division and related subsidiary cargo division together serve 126 cities in 44 countries, while its domestic division serves 13 destinations. It is among the top 20 airlines in the world in terms of passengers carried and is also one of the top-ranked international cargo airlines. Incheon International Airport Terminal 2 serves as Korean Air’s international hub. Korean Air also maintains a satellite headquarters campus at Incheon. The majority of Korean Air’s pilots, ground staff, and flight attendants are based in Seoul.[citation needed] The airline had approximately 20,540 employees as of December 2014.

For lost and found please contact information desk.

Property	Country	Airport
Dell Black Lap Top	United States	Detroit Metropolitan Wayne County - DTW
iPad Pro with keyboard and cover	United Kingdom	London Heathrow - LHR
I pad pro wirh keyboard cover	United Kingdom	London Heathrow - LHR
Green and blue passports plastic ziplock bag	United States	Hartsfield-Jackson Atlanta International - ATL
Black Cloth Jacket (Jerutty)	Russian Federation	Vladivostok - VVO
ankle chain(red)	Canada	Vancouver International - YVR
ipod Touch	Singapore	Changi International - SIN
Photo with frame wrapped in white bubble wraps.	United Kingdom	London Heathrow - LHR
Theory (brand) black suit cover bag	United States	Chicago O'Hare International - ORD
black iPhone5 with black protective case	Vietnam	Tan Son Nhat International - SGN
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Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

Stephanie Lo

I’m so thankful to ALF Inc. I got my lost bags back within hours of losing it. The website was quick and easy to use. Assistance was very professional and response time quick. Highly recommend!”

Lina Killeen

I lost my official laptop in the security check box while going to board a plane on Heathrow Airport. But found my laptop in only 2 days after reporting it on site

Sam Thomas

Forgot my iPad Mini in the seat pocket of an United Airlines Flight going to New York. After 10 days of disappointment from Airlines lost and found Department, I filed a claim to website and the result is my lost ipad mini is back in my hands. Cheers!!!.Highly recommended.

Tom Yong

Being a businessman, I am destined to travel a lot. Last week while I rushed to catch my flight, I happened to drop my iPad at Bangkok airport.My brother advised me to place my case here. Would you believe, I received my iPad unharmed within thirteen days. Connected with more than ten thousand different airports across the globe, their probing network does serve your needs in the most appropriate way :)

Neha Mishra

My Husband lost his wallet during the security check at Sky Harbour Airport… and noted it only by arriving at the hotel in New York .that was a shock.. because during traveling you have more documents in a wallet as at home. So have been so lucky to found your organisation with very very helpfull staff ! We will never forget this support !

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.