Lost something at Charlotte Douglas Airport? File your lost report online. click here to report online
Property | Country | Date | |
---|---|---|---|
Laptop. Black, HP or Dell | United States | Nov 15,2024 | |
Credit Card | United States | Oct 16,2024 | |
Galaxy S22 phone with black case | United States | May 9,2024 | |
Black Android cell phone | United States | Dec 20,2023 | |
hp sliver envy laptop with blue case | United States | Dec 15,2023 | |
Backpack | United States | Dec 14,2023 | |
Duffle bag black and white striped . At gate c5 | United States | Dec 11,2023 | |
cell phone | United States | Nov 22,2023 | |
Ladies black jacket with �Elkem� logo on it | United States | Nov 10,2023 | |
Silver/grey puffy Steve Madden coat | United States | Nov 7,2023 | |
All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands
Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now
Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.
In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.
Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.
With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason
Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card
Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.
Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.
We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.
We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.
When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.