Lost something at Changi Airport? File your lost report online. click here to report online
Property | Country | Date | |
---|---|---|---|
3 pairs of shoes in a big paper bag | Singapore | Jul 18,2024 | |
baggage | Singapore | Jul 18,2024 | |
Airpods Pro | Singapore | Jul ,2024 | |
Small samsonite silver luggage | Singapore | Jul 16,2024 | |
Beige toilet bag filled with cosmetic products | Singapore | Jul 16,2024 | |
Wallet in grey color | Singapore | Jun 21,2024 | |
Backpack | Singapore | Jun 12,2024 | |
Baby stoller | Singapore | Jun 6,2024 | |
2 Apple air pod headphones (without case) | Singapore | May 25,2024 | |
Ipad | Singapore | May 24,2024 | |
iPad 9th Generation (sky blue cover) | Singapore | May 20,2024 | |
Shoulder belt bag | Singapore | May 19,2024 | |
MONT BLANC PASSPORT HOLDER | Singapore | May 7,2024 | |
Ladies watch | Singapore | Apr 25,2024 | |
iPad with pink cover | Singapore | Apr 1,2024 | |
Apple Ipad | Singapore | Mar 19,2024 | |
Apple iPad | Singapore | Mar 14,2023 | |
My OCI visa | Singapore | Feb 21,2023 | |
handbag | Singapore | Feb 2,2023 | |
iPhone 5 | Singapore | Feb 15,2023 | |
Black Carry Bag | Singapore | Feb 10,2023 | |
Passport, embossed Susie Ong on brown cover | Singapore | Feb 7,2023 | |
Wedding ring | Singapore | Dec 20,2023 | |
Silver dell laptop | Singapore | Dec 13,2023 | |
iPhone 11 mobile phone | Singapore | Dec 10,2023 | |
Short black shower proof jacket | Singapore | Nov 19,2023 | |
Iphone | Singapore | Nov 8,2023 | |
Tablet Samsung S7 Galaxy | Singapore | Oct 2,2023 | |
Ray ban black glasses case with glasses inside | Singapore | Sept 25,2023 | |
Suit in garment bag | Singapore | Sept 22,2023 | |
iPad Air 4 in black case | Singapore | Sept 6,2023 | |
Tag Heuer Watch for woman | Singapore | Aug 25,2023 | |
Kobo reader in gray cover | Singapore | Jul 23,2023 | |
watch and two rings | Singapore | Jun 29,2023 | |
Iphone 10 SE in black otter case | Singapore | Jun 23,2023 | |
A cardboard box with a picture inside | Singapore | Jun 20,2023 | |
Black wallet with cash and cards. | Singapore | May 30,2023 | |
Kindle or iBook | Singapore | Mar 9,2023 | |
Return to Tiffany heart stud | Singapore | Mar 1,2023 | |
Apple Watch (Black) | Singapore | Feb 28,2023 | |
Samsung mobile | Singapore | Feb 1,2023 | |
Iphone 13 pro on row 61 seat on 28th January | Singapore | Jan 28,2023 | |
iPad Air | Singapore | Dec 24,2022 | |
black MELBS baseball cap | Singapore | Dec 29,2022 | |
Apple iPad Pro with white iPad pencil | Singapore | Dec 22,2022 | |
Singapore Blue IC, Lei Iok Pui S2752210F | Singapore | Dec 8,2022 | |
iPAD in black cover | Singapore | ,2021 | |
Iwatch with black sport band and rose watch frame | Singapore | Nov 7,2022 | |
Mobile phone | Singapore | Oct 9,2022 | |
READING SPECTACLES | Singapore | Aug 4,2021 | |
All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands
Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now
Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.
In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.
Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.
With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason
Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card
Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.
Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.
We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.
We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.
When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.