Air Canada Lost and Found

Lost something onboard a plane? File your claim online. click here to report online

Air Canada is the flag carrier and largest airline of Canada by fleet size and passengers carried. The airline, founded in 1937, provides scheduled and charter air transport for passengers and cargo to 182 destinations worldwide. It is the world’s eighth-largest passenger airline by fleet size, and is a founding member of the Star Alliance. Air Canada’s corporate headquarters are in Montreal, Quebec, while its largest hub is at Toronto Pearson International Airport. Air Canada had passenger revenues of CA$13.8 billion in 2015.The airline’s regional service is Air Canada Express.

Canada’s national airline originated from the Canadian federal government’s 1936 creation of Trans-Canada Airlines (TCA), which began operating their first transcontinental flight routes in 1938. In 1965, TCA was renamed Air Canada following government approval. After the deregulation of the Canadian airline market in the 1980s, the airline was privatized in 1988. On 4 January 2000, Air Canada acquired their largest rival, Canadian Airlines. In 2003, the airline filed for bankruptcy protection and in the following year emerged and reorganized under the holding company ACE Aviation Holdings Inc. In 2007, 34 million people flew with Air Canada as the airline celebrated their 70th anniversary.

lost and found desk is located at the airport terminal or you can contact information counter for more
details.

Property	Country	Airport
Gray Amazon Kindle, reading tablet	Canada	Edmonton International - YEG
suitcase, maroon, large, zipper has hot pink strap	Canada	Toronto Pearson International - YYZ
Clear plastic makeup bag w BRN edging 36x31 mm	United Kingdom	London Heathrow - LHR
Mobile phone, black samsung s4 mini with earbuds	Portugal	Lisbon Portela - LIS
iphone3	Canada	Toronto Pearson International - YYZ
BlackBerry cell phone	Canada	Ottawa Macdonald-cartier International - YOW
White Iphone 5	Canada	Vancouver International - YVR
Passport and travel documents	Canada	Toronto Pearson International - YYZ
iPad	Mexico	Los Cabos International - SJD
Pair of Glasses in Grey Case	Canada	Calgary International Airport -YYC
iPhone4	Canada	Calgary International Airport -YYC
Bose Quiet Whisper headphones in black zip case	Canada	Toronto Pearson International - YYZ
800 British Pounds	United Kingdom	London Heathrow - LHR
Cosmetic bag white with flowers on in	Canada	Calgary International Airport -YYC
Pierre Cardin Ladies Watch with an opal face	Canada	Toronto Pearson International - YYZ
Sun glasses	Canada	Vancouver International - YVR
glasses	Canada	Regina - YQR
CAMERA:RCA (SMALL WONDER) 5"x3"x0.5" approx,cloth	Barbados	Grantley Adams International - BGI
Blackberry in case	Canada	Toronto Pearson International - YYZ
Passport	Canada	Calgary International Airport -YYC
duty free givenchy perfume 5 pack	Canada	Toronto Pearson International - YYZ
ipad air 128gb	Canada	Toronto Pearson International - YYZ
Silver MacBook Pro	Canada	Toronto Pearson International - YYZ
MobilePhone SAMSUNG Galaxy SIII white w/clear cove	Canada	Vancouver International - YVR
Key Chain phrase relating to Vampire 3 keys only	United Kingdom	London Heathrow - LHR
bracelet, pewter, glass and resin, red and browns	Canada	Toronto Pearson International - YYZ
Ipad	Canada	Toronto Pearson International - YYZ
EyeGlassesBox w/ glasses,earrings,necklace inside	Canada	Ottawa Macdonald-cartier International - YOW
Kobo Glow e-reader in black leatherette case	Canada	Toronto Pearson International - YYZ
Samsung GaLaXY Tab. s/n 3551920400858819	Canada	Toronto Pearson International - YYZ
I phone 5	Canada	Toronto Pearson International - YYZ
reading glasses with a red frame.	Canada	Toronto Pearson International - YYZ
photo camera sarasota	United States	Sarasota/Bradenton International - SRQ
black lady's nylon jacket with leather trim "Danie	United States	Orlando International - MCO
Black full-size orthodic insole, right foot	Jamaica	Sangster International - MBJ
Hearing aid over the eat type	Canada	Toronto Pearson International - YYZ
Black Nintendo 3DS	Canada	Vancouver International - YVR
black leather glove -right hand- size 7	Canada	Calgary International Airport -YYC
IPad	United States	La Guardia - LGA
my green card called resident alien	United States	Fort Lauderdale/Hollywood International - FLL
Carry on bag (black, 4 wheels)	United Kingdom	London Heathrow - LHR
white galaxy ace 2 cell phone	Canada	Toronto Pearson International - YYZ
Canadian passport	Canada	St. John's International - YYT
3ds xl red with rune factory 4	Canada	Toronto Pearson International - YYZ
Computer, laptop with wite patch: SELUV followed by seven figures	United Kingdom	London Heathrow - LHR
Raincoat Navy M & S raincoat with strip cuffs and lining size 14	United Kingdom	London Heathrow - LHR
zip up leather portfolio with a few business cards inside	Hong Kong	Hong Kong International - HKG
Reading glasses and black case with purple cleaning cloth in the Air Canada Lounge LAX airport Terminal #2	United States	Los Angeles International - LAX
book: JAPAN, Berlitz pocket guide, 2009	Denmark	Kastrup - CPH
iphone4S	Canada	Calgary International Airport -YYC
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Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

Stephanie Lo

I’m so thankful to ALF Inc. I got my lost bags back within hours of losing it. The website was quick and easy to use. Assistance was very professional and response time quick. Highly recommend!”

Lina Killeen

I lost my official laptop in the security check box while going to board a plane on Heathrow Airport. But found my laptop in only 2 days after reporting it on site

Sam Thomas

Forgot my iPad Mini in the seat pocket of an United Airlines Flight going to New York. After 10 days of disappointment from Airlines lost and found Department, I filed a claim to website and the result is my lost ipad mini is back in my hands. Cheers!!!.Highly recommended.

Tom Yong

Being a businessman, I am destined to travel a lot. Last week while I rushed to catch my flight, I happened to drop my iPad at Bangkok airport.My brother advised me to place my case here. Would you believe, I received my iPad unharmed within thirteen days. Connected with more than ten thousand different airports across the globe, their probing network does serve your needs in the most appropriate way :)

Neha Mishra

My Husband lost his wallet during the security check at Sky Harbour Airport… and noted it only by arriving at the hotel in New York .that was a shock.. because during traveling you have more documents in a wallet as at home. So have been so lucky to found your organisation with very very helpfull staff ! We will never forget this support !

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.