Turkish Airlines Lost and found

Lost something onboard a flight? File your lost report online. click here to report online

Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul. As of 2017, it operates scheduled services to 302 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations. It serves more destinations non-stop from a single airport than any other airline in Europe. Turkish Airlines flies to 120 countries, more than any other airline. With an operational fleet of fourteen cargo aircraft, the airline’s cargo division serves 64 destinations. Istanbul Atatürk Airport is its main base, and there are secondary hubs at Esenboğa International Airport, Sabiha Gökçen International Airport, and Adnan Menderes Airport. Turkish Airlines has been a member of the Star Alliance network since 1 April 2008.

Please visit information desk for lost and found.

Property	Country	Airport
Lenovo black laptop	United States	Hartsfield-Jackson Atlanta International - ATL
my passport and other documents in a green file	United States	Chicago O'Hare International - ORD
Silver Macbook pro 13" & Silver finger's ring	United States	Chicago O'Hare International - ORD
Silver Macbook pro 13" & Silver finger's ring	United States	Chicago O'Hare International - ORD
Luggage missing	United States	Chicago O'Hare International - ORD
ipad in a black case	United States	Chicago O'Hare International - ORD
Samsung galaxy s6 mobile phone	South Africa	Cape Town International - CPT
Black jacket. Down filling. Mended tear on arm.	United States	Chicago O'Hare International - ORD
Red ski jacket	United Kingdom	London Heathrow - LHR
Macbook air 11 inch in black case	Turkey	Istanbul Ataturk International - IST
two up right Suit cases one green one blue	Turkey	Istanbul Ataturk International - IST
white parrot headphones in black carrying bag	Norway	Oslo (Gardermoen) - OSL
Jacket, Laptop and hand bag	United States	Chicago O'Hare International - ORD
Kindle electronic reader	Switzerland	Zurich-Kloten - ZRH
laptop computer type:Mac book pro	Turkey	Istanbul Ataturk International - IST
Birmingham airport -	United Kingdom	Birmingham International - BHX
2 suit Jacket (Hugo Boss&TheKooples) + a paper bag	Belgium	Brussels Airport - BRU
Sport Blue. Lovage	United States	John F Kennedy International - JFK
HP pavilion notebook 4 intel laptop	United States	John F Kennedy International - JFK
Black hand luggage bag	Saudi Arabia	King Abdulaziz International - JED
suitcase	Turkey	Istanbul Ataturk International - IST
Luggage	Russian Federation	Ufa International - UFA
Wallet with bank cards and creditcard and health insurance card and money 50 euro	Netherlands	Schiphol - AMS
cellphone Samsung Young, blue cover, glitter beads	Turkey	Istanbul Ataturk International - IST
GLasses	Turkey	Istanbul Ataturk International - IST
brown box checked in. contains food items, etc. 11	Turkey	Istanbul Ataturk International - IST
Wallet with credit cards ,driving licence ,phone	Ethiopia	Bole International - ADD
Dell laptop computer. Black, two years old.	United States	Chicago O'Hare International - ORD
Small brown pouch containing Expensive Custom ear buds, Three USB sticks, and 1 I-Lock Key.	Germany	Hamburg - HAM
Black Case Rimowa handluggage	Turkey	Istanbul Ataturk International - IST
5 baggage	Italy	Malpensa - MXP
White iphone 3GS With pink pig cover	Turkey	Istanbul Ataturk International - IST
iPhone	Turkey	Istanbul Ataturk International - IST
Blue Ferragamo sunglasses in Ferragamo case	United States	John F Kennedy International - JFK
iPad 3 with blue cover	United States	John F Kennedy International - JFK
iphone 4s	United States	JFK Memorial - ASX
notebook (paper), white �el mundo de las ideas�	Turkey	Istanbul Ataturk International - IST
nokia smartphone	Germany	Berlin Tegel International - TXL
Waterproof Sprayway jacket. grey.	Turkey	Istanbul Ataturk International - IST
iPad mini	Kuwait	Kuwait International - KWI
Iphone5	United States	Chicago O'Hare International - ORD
ipad	Turkey	Istanbul Ataturk International - IST
green card and social security card in black case	United States	John F Kennedy International - JFK
Mac Laptop with case	United States	John F Kennedy International - JFK
kindle e-reader in purple leather cover	Turkey	Istanbul Ataturk International - IST
Wallet	United States	John F Kennedy International - JFK
handbag trolley	Turkey	Istanbul Ataturk International - IST
White waistcoat marked MPA.In pocket Mercedes key	Turkey	Istanbul Ataturk International - IST
electronic book Kindle	Turkey	Istanbul Ataturk International - IST
White 128 GB iPad mini 2 with brown case	Italy	Leonardo Da Vinci International - FCO
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Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

Stephanie Lo

I’m so thankful to ALF Inc. I got my lost bags back within hours of losing it. The website was quick and easy to use. Assistance was very professional and response time quick. Highly recommend!”

Lina Killeen

I lost my official laptop in the security check box while going to board a plane on Heathrow Airport. But found my laptop in only 2 days after reporting it on site

Sam Thomas

Forgot my iPad Mini in the seat pocket of an United Airlines Flight going to New York. After 10 days of disappointment from Airlines lost and found Department, I filed a claim to website and the result is my lost ipad mini is back in my hands. Cheers!!!.Highly recommended.

Tom Yong

Being a businessman, I am destined to travel a lot. Last week while I rushed to catch my flight, I happened to drop my iPad at Bangkok airport.My brother advised me to place my case here. Would you believe, I received my iPad unharmed within thirteen days. Connected with more than ten thousand different airports across the globe, their probing network does serve your needs in the most appropriate way :)

Neha Mishra

My Husband lost his wallet during the security check at Sky Harbour Airport… and noted it only by arriving at the hotel in New York .that was a shock.. because during traveling you have more documents in a wallet as at home. So have been so lucky to found your organisation with very very helpfull staff ! We will never forget this support !

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.