TAP Air Lost and Found

Lost something in TAP Air? File your lost report online. click here to report online

TAP Air Portugal is the flag carrier airline of Portugal,[1] headquartered at Lisbon Airport which also serves as its hub. TAP – Transportes Aéreos Portugueses – has been a member of the Star Alliance since 2005 and operates on average 2,500 flights a week to 90 destinations[6] in 34 countries worldwide. The company has a fleet of 100 airplanes,[7] all of which manufactured by Airbus[8] with the exception of 22 made by Embraer and ATR, operating on behalf of the regional airline TAP Express.[9]

The airline was established as Transportes Aéreos Portugueses (Portuguese Air Transportations) on 14 March 1945; it began commercial services on 19 September 1946 with an inaugural flight from Lisbon to Madrid using a Douglas DC-3. Having been founded as a national institution, the airline was privatised for the first time in its history during 1953; throughout its existence, TAP would alternate between various forms of public and private ownership. During its early decades of operation, the airline expanded and launched numerous routes, including the lengthy Linha Aérea Imperial colonial service across Africa, various domestic and European services, its first transatlantic service to Rio de Janeiro, Brazil. In addition to DC-3s, TAP procured Douglas DC-4 Skymasters and Lockheed Super Constellation airliners.

Property Country Airport
baggage Portugal Lisbon Portela - LIS
mobile phone Sony Xperia E1 black Netherlands Schiphol - AMS
iPad mini United Kingdom Birmingham International - BHX
Glasses and glass case - silver & BNI pen Portugal Lisbon Portela - LIS
canon Eos Rebel photo camera digital Portugal Lisbon Portela - LIS
wallet Portugal Lisbon TP - ZYD
Brown quilted jacket United Kingdom London Heathrow - LHR
Green coat woman brand adolfo dominguez Switzerland Zurich-Kloten - ZRH
Mobile Phone, Model: Samsung Galaxy GT-I9070 Portugal Lisbon TP - ZYD
1 bag luggage Portugal Lisbon TP - ZYD

Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

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How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.