Lufthansa Airlines Lost and found

Lost something in Lufthansa Airlines? File your lost report online. click here to report online

Deutsche Lufthansa AG commonly known as Lufthansa, is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, in terms of fleet size and in terms of passengers carried during 2017. The name of the company is derived from the German word, Luft ‘air’ and Hansa, the Hanseatic League. Lufthansa is one of the five founding members of Star Alliance, the world’s largest airline alliance, formed in 1997.

Besides its own services, and owning subsidiary passenger airlines Austrian Airlines, Swiss International Air Lines, Brussels Airlines, and Eurowings including Germanwings, Deutsche Lufthansa AG owns several aviation-related companies, such as Lufthansa Technik, as part of the Lufthansa Group. In total, the group has over 600 aircraft, making it one of the largest airline fleets in the world.

Please visit airline information desk for the lost and found query.

Property	Country	Airport
black hat in a men's hat box	United States	Newark Liberty International - EWY
Billfold	United States	State - GOL
White FujifilmFinepix F750 EXRcamera in black case	Germany	Frankfurt Am Main International - FRA
Glasses	Germany	Frankfurt Am Main International - FRA
Black Wallet	Germany	Frankfurt Am Main International - FRA
coat	United States	John F Kennedy International - JFK
two golden bangle (bracelets) with inscription	Germany	Frankfurt Am Main International - FRA
Silver iPod	Canada	Vancouver International - YVR
iphone4 color black	Germany	Frankfurt Am Main International - FRA
Silver Ring engraved "katja" in terminal1 at JFK	United States	John F Kennedy International - JFK
Red Samsonite luggage TLLLH22984 / 25JUL14 / 1423GMT KUTTER AIN	Germany	Berlin Tegel International - TXL
red suit case	United States	John F Kennedy International - JFK
black burberry trench coat- women's	Germany	Moenchen-gl. - Dus Exp - MGL
Samsung Galaxy Tab 10.1	United States	John F Kennedy International - JFK
Reading glasses in	United States	John F Kennedy International - JFK
Digital Camera, sony Cyber-Shot	Germany	Hannover - HAJ
Iphone 5c	Qatar	Doha International - DOH
Cell phone- Nexus 4	Canada	Toronto Pearson International - YYZ
Mobile phone Nokia C2 black	Germany	Frankfurt Am Main International - FRA
Photo caméra Samsung NX2000	Germany	Frankfurt Am Main International - FRA
Dell Laptop	Germany	Hamburg - HAM
iPad3g	Germany	Frankfurt Am Main International - FRA
Black Lenovo Laptop	Germany	Frankfurt Am Main International - FRA
Lost 1 paper roll with my "Family Tree " written on	Hungary	Liszt Ferenc International - BUD
iphone in red ferrari case, nokia e52, black wallet with credit cards	Germany	Frankfurt Am Main International - FRA
IPAD 2 WIFI + 3G with Belgian SIMCARD	France	Santa Cruz Island - SZM
Samsung Pad Note 10.1.	Nigeria	Murtala Muhammed International - LOS
I phone 5 black with cover style flip	United States	Houston - George Bush Intercontinental - IAH
Digital photo camera Sony,black colour	Germany	Frankfurt Am Main International - FRA
notebook DELL (small grey)	Germany	Frankfurt Am Main International - FRA
Samsung Galaxy Note tablet 8 inch (white) on flight LH2137	Germany	Franz Josef Strauss - MUC
smartphone Samsung Galaxy Note II	Germany	Frankfurt Am Main International - FRA
Canon digital Camera	Netherlands	Schiphol - AMS
Mobile phone Apple with black leather etui	Hungary	Liszt Ferenc International - BUD
Previous Next

Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

Stephanie Lo

I’m so thankful to ALF Inc. I got my lost bags back within hours of losing it. The website was quick and easy to use. Assistance was very professional and response time quick. Highly recommend!”

Lina Killeen

I lost my official laptop in the security check box while going to board a plane on Heathrow Airport. But found my laptop in only 2 days after reporting it on site

Sam Thomas

Forgot my iPad Mini in the seat pocket of an United Airlines Flight going to New York. After 10 days of disappointment from Airlines lost and found Department, I filed a claim to website and the result is my lost ipad mini is back in my hands. Cheers!!!.Highly recommended.

Tom Yong

Being a businessman, I am destined to travel a lot. Last week while I rushed to catch my flight, I happened to drop my iPad at Bangkok airport.My brother advised me to place my case here. Would you believe, I received my iPad unharmed within thirteen days. Connected with more than ten thousand different airports across the globe, their probing network does serve your needs in the most appropriate way :)

Neha Mishra

My Husband lost his wallet during the security check at Sky Harbour Airport… and noted it only by arriving at the hotel in New York .that was a shock.. because during traveling you have more documents in a wallet as at home. So have been so lucky to found your organisation with very very helpfull staff ! We will never forget this support !

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.