Gold Coast Airport Lost and found

Lost something at Gold Coast Airport? File your lost report online. click here to report online

Gold Coast Airport (formerly known as Coolangatta Airport) (IATA: OOL, ICAO: YBCG) is an international Australian airport located at the southern end of the Gold Coast and approximately 90 km (56 mi) south of center of Brisbane, within South East Queensland agglomeration. The entrance to the airport is situated in the suburb of Bilinga near Coolangatta. The runway itself straddles the state border of Queensland and New South Wales. During summer these states are in two different time zones. The Gold Coast Airport operates on Queensland Time all year round (year-round AEST / UTC+10).

For lost and found at airport terminals please contact the terminal Duty Manager on (07)-5589-1209. Items can be collected from 8:00am-10:00am and 5:00pm-7:00pm daily.


Property Country Date
Nintendo switch in black case Australia Jan 14,2023
Woolworth green yellow eco bag Australia Nov 15,2022
Samsung External Hard Drive Australia Sept 18,2022
iPhone in dark blue cover Australia Sept 15,2022
Prescription reading glasses White case Australia Sept 11,2021
Brown pattern band fossil watch Australia Jun 20,2022
Sony mirror less camera, in Sony case. Australia Jun 11,2022
Book Australia Feb 11,2022
Samsung mobile phone Australia Jun 24,2021
Apple Laptop Australia Jun 22,2021

Frequently Asked Questions

All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.