Geneva Airport Lost and found

Lost something at Geneva Airport? File your lost report online. click here to report online

Geneva Airport formerly and still unofficially known as Cointrin Airport, is the international airport of Geneva, the second most populous city in Switzerland. It is located 4 km northwest of the city centre. 15 million passengers arrived in a year for the first time in December 2014 and serves as a hub for Swiss International Air Lines and easyJet Switzerland. Geneva features a route network of flights mainly to European metropolitan and leisure destinations as well as some long-haul routes to North America, China and the Middle East, amongst them Swiss International Air Lines only long-haul service outside of Zurich.

For lost and found please call at +4122 427 57 90 from 07:00AM to 19:00PM. Lost & found office is located at SCOTEGM counter (rue des Glacis-de-Rive 5 at Genève)


Property Country Date
Luggage Switzerland Sept 29,2024
iPad Switzerland Nov 20,2023
Music score(red book/cardboard case) Wagner Opera Switzerland May 1,2023
Headphone Switzerland Mar 16,2023
Right ear apple Air Pod Switzerland Dec 26,2022
Dell inspiron laptop in a grey case Switzerland Dec 22,2022
phone Switzerland Jun 12,2022
Black pouch by GO with a key in the zip pocket. Switzerland Apr 18,2022
Blue Aftershokz Aeropex wireless bone conduction Switzerland Jan 29,2022
Moncler Dark Blue Quilted Jacket Switzerland Apr 7,2022

Frequently Asked Questions

All security professionals and airport staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

1

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

2

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

3

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

4

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.