British Airways Lost Property

Lost something onboard a plane? File your claim now. click here to report online

British Airways (BA) is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried. The airline is based in Waterside near its main hub at London Heathrow Airport. In January 2011 BA merged with Iberia, creating the International Airlines Group, a holding company registered in Madrid, Spain. IAG is the world’s third-largest airline group in terms of annual revenue and the second-largest in Europe. It is listed on the London Stock Exchange and in the FTSE 100 Index.

A long-time Boeing customer, BA ordered 59 Airbus A320 family aircraft in August 1998. In 2007 it purchased 12 Airbus A380s and 24 Boeing 787 Dreamliners, marking the start of its long-haul fleet replacement. The centrepiece of the airline’s long-haul fleet is the Boeing 777, with 58 in the fleet. BA is the largest operator of the Boeing 747-400, with 41 registered to the airline. It is a founding member of the Oneworld airline alliance, along with American Airlines, Cathay Pacific Airways, Qantas, and the now defunct Canadian Airlines. The alliance has since grown to become the third largest, after SkyTeam and Star Alliance.

British Airways lost and found desk is located at respected airport terminal office. Please contact airlines terminal office directly.

Property	Country	Airport
Small Black Wrist Zippered Wallet	Spain	Madrid Barajas - MAD
Blackberry black	Hong Kong	Hong Kong International - HKG
iPhone black case	Lebanon	Rafic Hariri International - BEY
pink iPod touch	United States	Houston - George Bush Intercontinental - IAH
Passport	United Kingdom	Kamaran Downs - KDS
Wallet - Men's (Black)	United Kingdom	State - GOL
Green reading glasses in zip up case	United States	San Diego International - SAN
Black women's Jeff banks glasses of n a blAck case	United States	Dallas/Fort Worth International - DFW
Cross from gold.	Russian Federation	Domodedovo - DME
iPhone 6 in light purple casing	South Africa	Cape Town International - CPT
LG G3 grey phone in grey case	United States	Chicago O'Hare International - ORD
pair of bi-focal glasses in a hard case	China	Miami International - MIA
ipad in a silver cover with a keyboard inside	Germany	Bilaspur - PAB
Bluetooth headphones in a black cloth pouch	Germany	Munich International - MUC
iphone 6 gold	United Kingdom	Gatwick - LGW
Hea phones AKG Y50 teal colour	Malta	Malta International - MLA
plastic card holder/ prority lounge card +1	India	Miami International - MIA
glasses in soft black case	United Kingdom	London Heathrow - LHR
iPhone 6 black in plastic white marble case	Iceland	Keflavik International - KEF
Samsung S3 with a purple back cover.	Hong Kong	Hong Kong International - HKG
macbook pro	South Africa	Miami International - MIA
Iphone 6S in a blue cover	United Kingdom	Gatwick - LGW
Men's black dress shoe	United Kingdom	London Heathrow - LHR
iphone 5 in orange and black case	Hong Kong	Hong Kong International - HKG
iPhone 5s	United States	John F Kennedy International - JFK
Black Coat	Saudi Arabia	King Khaled International - RUH
Jo Malone perfume	United States	Hartsfield-Jackson Atlanta International - ATL
Tommy hilfger glasses case	Singapore	Changi International - SIN
Reading glasses in hard case	United States	Dallas/Fort Worth International - DFW
Black Passport Holder	United States	Newark Liberty International - EWY
Black case with blue stud earrings inside	United States	Hartsfield-Jackson Atlanta International - ATL
Brown Michael Kors bag	United States	Bilaspur - PAB
Gray/Green Camera Bag 3 Camera's inside RedOrang	United Kingdom	Gatwick - LGW
Silver circular heavy bracelet.	United Kingdom	Gatwick - LGW
iPad black with black leather cover	United Kingdom	London Heathrow - LHR
Dell E6230 Latitude	United Kingdom	London Heathrow - LHR
Kindle Fire with red cover	United States	Seattle-Tacoma International - SEA
black leather case, 2 fountain pens, pencil, red p	Kenya	Jomo Kenyatta International - NBO
Kindle with red cover	United States	Seattle-Tacoma International - SEA
black leather case, 2 fountain pens, pencil, red p	Kenya	Jomo Kenyatta International - NBO
Ipod silver - engraved on back	United States	Baltimore Washington International Thurgood Marshall - BWI
IPhone 6 Plus White	Austria	Schwechat (Vienna International) - VIE
James Pearce black cotton jacket size 2	United States	Seattle-Tacoma International - SEA
iPod nano	United States	San Diego International - SAN
Black Dell laptop in black case	United States	Chicago O'Hare International - ORD
2 iPads both with black cases	United Kingdom	London Heathrow - LHR
Reading glasses	Malta	Malta International - MLA
white children's blanket	United States	Chicago O'Hare International - ORD
White iPad mini green cover with pink lining	United Kingdom	London Heathrow - LHR
Spectacles in beige Truth case	United States	Chicago O'Hare International - ORD
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Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

Stephanie Lo

I’m so thankful to ALF Inc. I got my lost bags back within hours of losing it. The website was quick and easy to use. Assistance was very professional and response time quick. Highly recommend!”

Lina Killeen

I lost my official laptop in the security check box while going to board a plane on Heathrow Airport. But found my laptop in only 2 days after reporting it on site

Sam Thomas

Forgot my iPad Mini in the seat pocket of an United Airlines Flight going to New York. After 10 days of disappointment from Airlines lost and found Department, I filed a claim to website and the result is my lost ipad mini is back in my hands. Cheers!!!.Highly recommended.

Tom Yong

Being a businessman, I am destined to travel a lot. Last week while I rushed to catch my flight, I happened to drop my iPad at Bangkok airport.My brother advised me to place my case here. Would you believe, I received my iPad unharmed within thirteen days. Connected with more than ten thousand different airports across the globe, their probing network does serve your needs in the most appropriate way :)

Neha Mishra

My Husband lost his wallet during the security check at Sky Harbour Airport… and noted it only by arriving at the hotel in New York .that was a shock.. because during traveling you have more documents in a wallet as at home. So have been so lucky to found your organisation with very very helpfull staff ! We will never forget this support !

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.