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In Berlin SXF airport, my bag was tagged at the boarding gate and put into the hold to be collected at the baggage carousel on arrival in London Stansted Airport.
Ryan Air Manual Bag Tag reference number: FR207618
I left my book on side of my luggage in safe and secured condition.
On arrival, my luggage was heavily dusted and damaged and book was missing. I could not waste time to take my conversation further with Ryan Air because:
1- A disabled Lady had lost her luggage and Ryan Air Customer Service Officer was dealing with that as a matter of emergency.
2- Spending more time on this could lead to miss my night bus.
I think it was lost in the hold or in stansted airport
The name of the book is: Honeywood file
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