Air France Lost and Found

Lost something in flight? File your lost report online. click here to report online

Air France , stylized as AIRFRANCE, is the French flag carrier headquartered in Tremblay-en-France. It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global airline alliance. As of 2013 Air France serves 36 destinations in France and operates worldwide scheduled passenger and cargo services to 168 destinations in 78 countries and also carried 46,803,000 passengers in 2015. The airline’s global hub is at Charles de Gaulle Paris Airport with Orly Airport. Air France’s corporate headquarters, previously in Montparnasse, Paris, are located on the grounds of Charles de Gaulle Airport, north of Paris.

Air France was formed on 7 October 1933 from a merger of Air Orient, Air Union, Compagnie Générale Aéropostale, Compagnie Internationale de Navigation Aérienne, and Société Générale de Transport Aérien. During the Cold War, from 1950 until 1990, it was one of the three main Allied scheduled airlines operating in Germany at West Berlin’s Tempelhof and Tegel airports. In 1990, it acquired the operations of French domestic carrier Air Inter and international rival UTA – Union de Transports Aériens. It served as France’s primary national flag carrier for seven decades prior to its 2003 merger with KLM.

Please contact information desk for more details of lost and found items. Air France information desk is mostly located at the arrival gate of the Airport terminal.

Property	Country	Airport
Carry on blue bag	United States	Los Angeles International - LAX
Small black wallet	United States	Hartsfield-Jackson Atlanta International - ATL
Red bag with a Gopro camera boxes an cables insde	United States	Gare du Nord Rail Stn - XPG
iPad charger	United States	Los Angeles International - LAX
Brown wallet including documents	United States	Atlanta Nas - NCQ
Analogue photography camera OLYMPUS OM20	United States	John F Kennedy International - JFK
Beatstudio Headphone wiht black cover	France	Paris Charles De Gaulle - CDG
iPad with a blue cover In the seat pocket of seat 31C of air France AF0072 from CDG to LAX	United States	Los Angeles International - LAX
iphone	France	Paris Charles De Gaulle - CDG
Womans black fringed leather biker jacket	United States	Hartsfield-Jackson Atlanta International - ATL
cell phone samsung S 3 brown	France	Paris Charles De Gaulle - CDG
small luggage	Switzerland	Geneve-Cointrin - GVA
Bag	France	Paris Charles De Gaulle - CDG
IPhone 4s ( black) witH black belt holder	France	Gare de Bordeaux - ZFQ
Iphone 5s black in black case	France	Paris Charles De Gaulle - CDG
A 21 k gold new ring in a square red box.	United States	Atlanta Nas - NCQ
Brown box tapped with brown tap (women\'s clothes in it)	United Kingdom	London Heathrow - LHR
Grey Ipad tableton a black protection case	United States	John F Kennedy International - JFK
Disney doll sofia	France	Paris Charles De Gaulle - CDG
iPhone 5	France	Paris Charles De Gaulle - CDG
Jacket, coat	United Kingdom	London Heathrow - LHR
Samsung laptop	France	Paris Cergy Pontoise - POX
pink colored suit case of small-medium size	France	Paris Charles De Gaulle - CDG
Kindle purple Color	Germany	Franz Josef Strauss - MUC
Gold Jewelry	France	Paris Charles De Gaulle - CDG
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Frequently Asked Questions

All security professionals and airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands

Getting lost item back from Airport and Airlines is much easier now. Directly contact the lost and found department or file an online claim now

Of course! When we locate your lost item, we request you to submit relevant documents to verify ownership.There are many fake claims daily. Once the verification is complete, we promptly return found item to you.

In most cases, commuters do not live near the airport. When this happens, we ship the found item to the address shared by user. The shipping cost is already included in the lost and found service fee.

Once you successfully report your lost item and complete the payment, we provide you with a unique User ID and Password to track the status of your lost item. You also get a dedicated account manager who regularly send you update about the search.

With an industry-leading 82% success rate, we specialized in locating lost items at airports and airlines. Our advanced technology, CCTV footage and public listing system maximize the chances of recovery. In the many event that we are unable to find your item, we guarantee a full refund. We have a no question ask refund policy for any reason

Airport and Airlines charges a penalty to return any properties found at their premises. Fee includes this penalty charges to the commuters. We use world leaders to process your payment.Payment systems used by Paypal are 128 bit secured. There is no chance of any misuse of your card

Testimonials

Stephanie Lo

I’m so thankful to ALF Inc. I got my lost bags back within hours of losing it. The website was quick and easy to use. Assistance was very professional and response time quick. Highly recommend!”

Lina Killeen

I lost my official laptop in the security check box while going to board a plane on Heathrow Airport. But found my laptop in only 2 days after reporting it on site

Sam Thomas

Forgot my iPad Mini in the seat pocket of an United Airlines Flight going to New York. After 10 days of disappointment from Airlines lost and found Department, I filed a claim to website and the result is my lost ipad mini is back in my hands. Cheers!!!.Highly recommended.

Tom Yong

Being a businessman, I am destined to travel a lot. Last week while I rushed to catch my flight, I happened to drop my iPad at Bangkok airport.My brother advised me to place my case here. Would you believe, I received my iPad unharmed within thirteen days. Connected with more than ten thousand different airports across the globe, their probing network does serve your needs in the most appropriate way :)

Neha Mishra

My Husband lost his wallet during the security check at Sky Harbour Airport… and noted it only by arriving at the hotel in New York .that was a shock.. because during traveling you have more documents in a wallet as at home. So have been so lucky to found your organisation with very very helpfull staff ! We will never forget this support !

How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

As soon as

You submit a claim

Initiate a claim by providing details of the item and its last known location. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist who will be also your account manager.

We immediately

Start investigating

We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found database. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

On a regular basis

We provide updates

We maintain continuous contact with the relevant locations at Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

Finally

We find and organize retrieval

When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

We have associates all over the world

We work closely with thousand's of airports and airlines worldwide, using specialized knowledge to locate your belongings across all possible locations.